What actually decides the price?
Four things: measured volume, access at both ends, how much packing you want, and distance. Not urgency, not the season, and not what somebody else quoted.
Questions
What people ask, answered plainly
Asked often enough to be worth answering properly.
Why survey a small job?
Because 'small' is the most unreliable word in this trade. A room plus a wardrobe plus a bike plus the garage is a removal, and finding that out on the morning costs you a second trip.
What is the Northolt access story?
Mostly good — driveways on a lot of the stock and wide estate roads. The one thing that changes a day here is an external maisonette stair, because everything goes outside before it goes inside.
Does the A40 matter?
At the Target and on the Western Avenue approaches, at predictable hours. It is a loading-window question rather than an access one.
There are two Northolt firms on this network — why?
Two domains, two sets of crews, two different ways of presenting the same trade. The other one is northolt-removals.uk and it writes up a different four areas. If you have already had a survey from them, take their quote rather than collecting a second opinion from the same family.
Does a survey cost anything?
No, and it obliges you to nothing. Video call for most UB5 addresses, in person where the stair or the approach earns it.
Do you move ex-council houses and maisonettes?
Constantly — they are most of the local stock. The houses are among the easier buildings here; the maisonettes need the external stair looked at first.
Is protection included?
Floors, frames and banisters along the whole carry, fitted before anything moves. Not an extra line on the invoice.
Will my things be insured?
Goods in transit and storage cover are in place, with the usual conditions around owner-packed cartons and items of unusual value. Declare anything genuinely valuable at survey and we confirm in writing what applies.
Do you pack?
Full, part or fragile-only. Most households do the books and the clothes and leave us the kitchen, the glass and the pictures.
Can you store between completions?
Containerised storage: wrapped, listed on an inventory, sealed and racked indoors, collected as part of the move.
Do you do first-home moves?
A good share of the work, and they are usually a van job rather than a removal. We will tell you which is cheaper for what you actually have.
Do you move pianos?
Uprights routinely. Grands get assessed first, and down an external stair we would rather bring in a piano specialist than improvise.
What if completion slips on the day?
The load stays on the vehicle or goes into store overnight rather than onto a driveway. We tell you plainly what that means rather than sending a surprise invoice.
Do you cover Greenford, Hayes or South Harrow?
The edges. Greenford UB6 and Hayes UB3/UB4 have their own sites on our network with their own crews; for a London-wide move our pan-London sister sites are the better fit.
Do you do commercial work?
Small commercial — units on the estates, workshops near the canal, offices along the main roads. Out of hours usually suits everyone.
Can you collect from two addresses?
Yes — two households merging, or a house plus a storage unit emptied on the way. Mention both so the route is costed from the start.
How far ahead should I book?
As soon as your date exists, even provisionally. Fridays and month-ends go first everywhere in London.
Who handles the customs paperwork on a European move?
We do, built from the survey inventory. Each of the four destinations has its own transfer-of-residence process and they differ more than people expect.
Why does this site look so different from the other Northolt one?
Because two sites covering the same town should be possible to tell apart at a glance. This one is the dark, plain-spoken one.
Still not answered?
Put it in the notes on the quote form. Services covers what we do, coverage covers where, and European removals covers moves that leave the country.
Tell us about the move
Both addresses, what is coming, and your date. We survey, check the access and send a written quote.